How-to
Look in autosave first. Do not install a recover wizard.
Crashes leave files in boring folders. Mystery recover EXEs are how a bad day becomes a worse one. This site is an independent handbook and is not affiliated with Kingsoft Office Software Corporation Limited.
Before you start
Close the suite fully before you copy anything. Work on copies, not the only surviving file. Crashes leave files in boring folders. Mystery recover EXEs are how a bad day becomes a worse one.
If you were never signed into Cloud, do not create an account now hoping it will rewind a local file it never saw.
Steps
- Reopen and check Document Recovery Launch Writer, Spreadsheet, or Presentation. If a recovery pane appears, save each item to a new name immediately.
- Search autosave and backup folders In WPS settings, note the backup path. Search that folder and the user temp directory for recent .tmp, .asd, or similarly named files.
- Check WPS Cloud versions If you were signed in, open Cloud and look for prior versions of the same name. Download a copy; do not overwrite yet.
- Check the original folder for leftover saves A crash after Ctrl+S may still have a file. Sort by date. Open with WPS, then Save As DOCX or XLSX.
- Stop if a website offers a recover installer You need a folder search, not a new EXE. Return to official channels if the suite itself is broken.